Feature Spotlight
New Feature
New Feature: Partial Refunds
We hope you’re all enjoying the new start of the school year. As a little “back to school” present from us, we wanted to let you know that partial refunds have come to CourseStorm.
Not only can you now issue partial refunds for your registrations, but this update also includes a few other refinements to the refund process. To start, you can now cancel a registration without refunding if you like. You can also issue refunds outside of a cancelation — for example, if the registrant forgot to add a promo code during checkout.
As you can see, we’ve also redesigned the refund screen to make it super clear exactly what happens when you cancel/refund a registration or an entire class, no matter what the context is.
To get you started on how these new features work, we recommend this new Help Site article.
As always, if you have any questions about this new feature or anything else, our Support Team is here for you – just reach out to support@coursestorm.com and we’ll be happy to help!
Special Thanks
A special thanks goes out to all the programs who requested this feature. It’s only through your feedback that we can make the best class registration system. While there are too many to name them all, we’d like to thank:
- Lynn from MaineHealth
- Brooke from Callanwolde Fine Arts Center
- Mike from Shooting Performance
- Trudy from West Michigan Center for Arts + Technology
- Programs from the Maine Adult Education Association
- And everyone else who submitted a Ballot Box request for this feature!
Matt James
Matt has over 20 years of experience in the software industry. As the founder or co-founder of four software companies, he comprehensively understands technology, design, operations, finance, sales, marketing, and customer service. Matt co-founded CourseStorm to connect learners to classes where they can gain education a la carte to enrich their lives through art classes, prepare for a new job, or level up their existing skills.