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CourseStorm vs. Regpack: Which Is the Best Fit for Your Program?

Greg Shula

August 17, 2023

If you’re offering classes, Regpack is one of the dozens of tools that will let you take online registrations and payments. Yet, collecting registrations and taking payments are just the first steps. Successful education programs also build long-term student relationships and manage courses effectively. You need an online registration system that lets you do it all, while keeping the process simple.

As a general registration software solution, Regpack does some of this well. Yet a savvy program director may wonder whether software serving half a dozen industries can compare to one specialized for education. To answer that question, we’ll compare Regpack head-to-head with CourseStorm’s course registration software.

Who Uses Regpack?

Some course providers use Regpack. So do some event planners, travel agents, and online service providers. Regpack is a diverse tool that offers registration services to all of these industries and more. The company has built software solutions for each industry based on the same framework.

Regpack does offer course registration tools. They also offer registration services for group travel, conferences, and general online services, among other things. Presumably, they’ve customized the different solutions for each service area. As we’ve mentioned before, course registrations are different from event registrations, and the software should be too. 

A general tool like Regpack, offering registration for group travel, events, and other online services, is missing some key features of a dedicated course registration tool like CourseStorm.

You can see the impact by reading the language on their site. Sitewide language talks about clients and applicants rather than students. Because Regpack is a more general tool, it’s missing some useful features course providers might want, like a student portal or class pages.

To be clear, there’s nothing inherently wrong with offering multiple services for different audiences. It’s certainly possible to learn enough about each industry to offer a relevant solution. If you want specialized services, would you rather work with an acting coach, or a generalist who offers business coaching and soccer coaching as well?

What Does Regpack Cost?

Plans start at $125 per month per admin plus a 2.1% payment processing fee. This monthly fee-based model is a common one. It includes unlimited team use, projects, and users, although you’ll pay extra if you need additional administrators.

Regpack’s monthly fees make sense only if you offer courses year-round. By contrast, CourseStorm users only pay when a student actually enrolls.

Regpack’s pricing makes sense only if you offer courses year-round. Unfortunately, if your education program is seasonal, you’ll still need to pay for the months you’re not actively registering students. 

By contrast, CourseStorm users only pay when a student actually enrolls. We don’t collect monthly fees or lock you into long-term commitments. Yet, you still get all the latest updates and unlimited support.

Is Regpack Easy to Use?

Regpack customers can’t agree on whether the software is easy to use. Some say it is intuitive, and others find it confusing or difficult to work with. Several reviews mention website glitches that result in lost information or user confusion.

We have heard some concerns about customer service. Customers on review sites have said the service tends to be slow and is only available via email.

The best way to settle this may be to look at a specific function that Regpack offers. The software includes some useful email tools. It lets you create custom emails to communicate with customers and guide them through the registration process. That’s great for managing the registration transaction, but less useful for keeping learners engaged over the long-term. 

CourseStorm offers automatic email marketing, SMS messaging, and our new waiting list invite feature.

CourseStorm offers all of those transactional emails plus automatic email marketing. Our system will keep track of the classes students have taken and email them with recommendations for upcoming classes of interest. It also automatically notifies students when a class is in danger of cancellation due to low enrollment. Integrated email and SMS messaging give you everything you need to manage student relationships during and after the transaction.

CourseStorm vs. Regpack

Regpack is web-based and offers plenty of registration tools including customized forms, group registration, and waiting lists. Yet it lacks some functions that are especially useful for education programs. A student portal, unlisted classes, and class pages are missing.

Regpack vs. CourseStorm features compared

We couldn’t list every feature that each program offers, so we chose the ones that seem most relevant to education programs. Our focus on education programs specifically means that CourseStorm offers all the features you need most. And, we’re always adding new ones: our new waiting list feature allows you to invite students to register with a link when a spot opens up in a class.

Should You Choose Regpack or CourseStorm?

Choosing the right software is about more than registration forms and payment processing. It comes down to the experience you want to create for your students. Instead of a one-size-fits-all solution, you’re looking for the best fit for your program. Here are a few things that can help simplify your search.

  • Consider the full student experience. Registration is just part of a long-term relationship with a learner. Think through each step of the learner journey and what you want their experience to be like. Then look for a solution that supports those goals.

  • List your must-have features. Make a list of the features that could support your program goals. Organize these into two buckets: must-have and nice-to-have. Any solution that doesn’t offer all of your must-haves really isn’t a solution at all.

  • Consider return-on-investment. Will you be charged per month, or per student? How does that pricing affect your bottom line, especially if your program is seasonal? Make sure to consider the value of any built-in tools as well.

  • Read reviews. Before you commit to a registration solution, look for reviews from real customers. Reviewer concerns and complaints can help you ask the right questions when talking to salespeople. If you can find another organization in your community that uses the software, that’s even better.

Trying each solution for yourself may be the best way to decide. Both Regpack and CourseStorm offer free trials so you can test out setup and see what your students will experience. And if you’re considering Sawyer, see how CourseStorm compares to their features. Set up your free trial of CourseStorm today to see for yourself.

Greg Shula

Greg has spent a decade analyzing business and marketing performance metrics of the companies he has worked with. He uses his analytical mind and investigative skills to find trends and simple answers from complicated data sets. Greg is also an amateur photographer who loves to capture nature from new perspectives.

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