We welcomed Aiden Threadgoode, Caitlin Salzberg, and Doug Stevens to CourseStorm in the final quarter of 2020 and are happy to introduce them to you!
Aiden Threadgoode Joins Our CourseStorm Customer Success Team
Aiden Threadgoode joined the Customer Success Team as a Support Specialist, providing friendly, timely customer service via email and phone to CourseStorm’s customers with a kind and supportive attitude. Responsible for first-line customer assistance, investigating, documenting, and solving customer issues, he also creates content for the CourseStorm help site and knowledgebase.
Aiden brings both patience and teaching experience from his work as a teaching assistant and tutor for 2U, an EdTech company offering online degree programs. He is also currently participating in an internship as a Full Stack Intern with Known Point Technologies, developer of medical information systems software. Aiden serves on the Board of Directors of the Maine Transgender Network and also as volunteer Communications Director. He can typically be found with his computer, a strong cup of tea, and his dog snoring away in the corner.
“Aiden is passionate about software and technology and loves partnering with customers to help them achieve their goals,” notes Becky Willough, Customer Success Team Manager. “He brings empathy, flexibility, and attention to detail to his work and is a phenomenal asset to CourseStorm’s Customer Success Team.”
“I am really excited that we have continued to grow and expand our team. Educating adults for new jobs and reconnecting communities are needed now more than ever. Our recent promotions and the addition of new staff enable us to continue to remove barriers to learning and accelerate our mission of streamlining access to education.”
– CourseStorm CEO Brian Rahill
Caitlin Salzberg and Doug Stevens Join Our CourseStorm Sales Team
Caitlin Salzberg and Doug Stevens join CourseStorm as Sales Development Representatives. These key team members are tasked with researching and prospecting target markets, personal outreach, and getting prospects interested in learning more about CourseStorm.
Caitlin Salzberg brings years of experience working with nonprofits and in the performing arts industry to CourseStorm. Co-Founder of a Maine local music platform, Rad Plaid, she understands the value of mission-driven organizations and is passionate about helping achieve their goals. She is enthusiastic about working with a team of individuals who are sincerely motivated by making a difference for meaningful organizations all across the country.
Caitlin enjoys hiking the beautiful trails around Brunswick, when the weather permits, and when it doesn’t, spends time playing video games and cooking delicious meals.
Doug Stevens joins CourseStorm after returning home to Maine from Milwaukee where he worked as Sales Manager for the HBL Group, an international trading company. Passionate about helping customers find solutions that best meet their needs, he is excited to put his experience in Customer Service to work helping educational organizations improve and streamline their enrollment process.
Doug enjoys the relentless pursuit of finding hidden treasure through metal detecting and riding his iron pony (motorcycle) whenever and wherever the open road beckons.
Jeff Whitlow, Sales Team Manager, is optimistic about the team’s potential, “Caitlin has an entrepreneurial mindset, driven by attention to detail, her experience with technology, and an ability to learn new skills quickly,” he notes, “Doug brings years of sales experience, optimism, and competitive nature to the team while also being a tremendous team player.”
“The growth of the sales team at CourseStorm is tremendously exciting. As our team expands CourseStorm’s reach through existing and new markets, more programs will benefit from what our existing customers have grown to love—a streamlined registration process for their students, amazing features that save them time, and revenue growth for their programs.”
Aiden, Caitlin, and Doug, we’re so happy to have you with us!
CourseStorm, a Maine-based software company, is the developer of an impossibly simple online registration and class marketing platform. CourseStorm’s robust software suite for education providers has helped streamline access and grow enrollments for thousands of local classes at community organizations, higher education programs, libraries, hospitals, and museums across the country.